Asserting Your Rights Against Unfair Practices.

Specialist claims for faulty goods, mis-sold products, and unfair contract terms. We hold providers accountable and secure the compensation or redress you deserve.

Woman checking a faulty new appliance at home and taking action

About Our Consumer Law Services

Our Consumer Law team fights for your rights when you have been let down by a product or service. From faulty goods to unfair contract terms, we hold businesses accountable and secure the redress you deserve.

When a purchase or service goes wrong, the right response depends on the contract, the problem and how the purchase was paid for. Refunds, repairs, complaints and legal claims are not interchangeable. We help identify the remedy and procedure that may apply to your particular transaction.

Why Choose Sanders Witherspoon

Specialist Expertise

Our dedicated consumer law team brings deep knowledge and experience to every case.

Clear Communication

We provide jargon-free advice so you always understand your options and the next steps.

Dedicated Support

A dedicated point of contact handles your case from start to finish, providing continuity and personal attention.

How We Work

We review the agreement, proof of payment and the history of the complaint. We identify the party potentially responsible and the evidence needed to explain the breach, misleading information or disputed term.

We discuss the available complaint or claim routes and the practical value of pursuing them. The aim is an informed decision about the next step, taking account of the amount involved, any specialist complaints scheme and the cost of legal action.

Our Consumer Law Team

Jo Lezemore

Solicitor

Your Details

Your information is kept strictly confidential. See our data protection policy.

Need Consumer Law Advice?

Contact our specialist legal team for clear, expert guidance on your matter.