Data Protection
Website analytics
With your permission, we use Google Analytics 4 to understand visits to broad sections of this website. Analytics remains off until you accept. Contact and application forms, administrator pages, password resets and pages with query strings are excluded. We do not send your enquiry, contact details or referring URL to Google Analytics.
You can reject analytics or withdraw permission using Cookie settings in the footer. Read our cookies and analytics information for storage durations, technical data and Google’s privacy information.
Who is responsible for your information?
Sanders Witherspoon LLP is the data controller for personal information processed in connection with our website and legal services. You can contact us at 7 Radford Crescent, Billericay, Essex, CM12 0DU, by calling 01277 22 10 10 or through our contact form.
Information we collect
We may collect your name, contact details, information you provide in an enquiry and information needed to advise on or handle a legal matter. Depending on the service, this can include identity checks, financial details, correspondence and information about other people connected with the matter. Website security systems may process technical information such as IP addresses.
Why we use personal information
We use information to respond to enquiries, provide legal services, manage client relationships, carry out identity and compliance checks, maintain records and protect the security of our services. Our legal grounds include taking steps towards or performing a contract, complying with legal obligations and pursuing legitimate interests where these are not overridden by your rights. Where consent is the basis for processing, you can withdraw it.
Some legal matters involve sensitive information or information about criminal allegations and proceedings. We handle this according to the additional legal requirements applicable to that information and the work involved.
Sharing information
Where necessary for the work or required by law, information may be shared with professional advisers, barristers, experts, courts, public authorities, regulators and other parties connected with a matter. Service providers supporting our business may process information on our behalf, subject to appropriate arrangements. We do not sell personal information.
International processing
Some service providers may process information outside the UK. Where data protection law requires safeguards for an international transfer, appropriate safeguards must be in place. Google processes information when you consent to website analytics; its processing is described in our cookies information and Google’s privacy information.
Security and retention
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. We restrict access to those who need it for their work. We retain information for as long as necessary for the purpose for which it was collected, including applicable legal, professional, accounting and regulatory requirements and the establishment or defence of legal claims. Retention depends on the type of information and matter.
Your rights
Depending on the circumstances, you may have rights to access your information, correct inaccurate information, request erasure or restriction, object to processing and obtain or transfer certain information. These rights are subject to legal conditions and exceptions. Contact us to exercise a right or ask about the information we hold.
You may complain to the Information Commissioner’s Office. You can also raise a concern directly with us through our contact form.
Changes and other notices
We may update this information when our services or processing change. Additional information may be supplied when you instruct us or provide information for a particular purpose.